Contact HelperCrate
Contact HelperCrate by email for bug reports, privacy questions, feedback and tool requests.
Get in touch
The best way to reach HelperCrate is by email:
Email works for bug reports, privacy questions, feedback and partnership enquiries. Including the tool name, your browser and operating system makes bug reports much faster to act on.
What we can help with
- Reporting a tool that behaves incorrectly, with steps to reproduce it
- Questions about how your data is handled
- Requests for new tools or improvements to existing ones
- Corrections to documentation or content on the site
What we cannot help with
- Recovering files you have already closed or deleted from your browser
- Editing or converting files for you — nothing is received on our side
- Removing content from third-party websites that use HelperCrate tools
We cannot look up your files even if we wanted to: nothing is uploaded, so there is nothing stored on our side.